SHIPPING AND RETURNS
Shipping
You will receive an automatic confirmation when you place your order.
Please allow 2-3 business days for order processing, pending availability and credit card verification. This may take longer during special releases, major holidays, and during a markdown period. Please note, FREE OF ENEMY does not ship on weekends and major holidays.
We do not offer an expedited shipping option for online orders.
FREE OF ENEMY is unable to ship to p.O. Box, APO, or FPO addresses. All orders with a P.O. Box, APO, or FPO address will be cancelled.
FREE OF ENEMY will email you with updates and tracking information once your items have shipped. In an event that a product is out of stock or backordered, you will be contacted by our customer service team.
FREE OF ENEMY is not responsible for items lost, damaged or stolen in transit. All risks associated are assumed by the courier.
All items marked as final sale are not eligible for cancelation, return or exchange.All items shipped are signature required.
International orders
FREE OF ENEMY ships internationally. Please email us if you’re unsure about your country.
All international orders are shipped delivery duties unpaid (ddu). Customs, duties, and taxes are not included in the item price or shipping cost at checkout. The customer is responsible for all customs, duties, taxes, and fees upon delivery.
Unfortunately, we are unable to calculate these charges before your order is placed. Please contact your local customs office for assistance with estimating additional costs.
Returns and exchanges - North America
To initiate a return, please visit returns.freeofenemy.com
FREE OF ENEMY allows returns and exchanges within 10 days of the order delivery date. All returned items must be unworn, undamaged, and unwashed with all original tags attached. The original invoice must be included with any return. Failure to do so can delay the processing of your return. Return shipping will be paid by customer.
Exchanges can be made for a different size or color of the original style ordered. If you would like to exchange your item for a different style, please return your items for a refund and place a new order for the style you would like. Exchange shipping will be paid by FREE OF ENEMYI. Only one exchange shipment per order will be covered by FREE OF ENEMY.
Returns are typically processed within 5 business days of the package arriving at our facility. This period may be longer during peak sales periods. Depending on your payment provider, it can take 5-10 business days for the refunded amount to post to your account.
If FREE OF ENEMY determines that any products are not in original condition, a refund or exchange will not be granted and the items will be returned to you.
If you have any questions, please contact customer service at support@freeofenemy.com
Returns and exchanges - International
To initiate a return, please email support@freeofenemyi.com to request a return authorization.
International orders are not eligible for exchange.
FREE OF ENEMY allows returns within 10 days of the order delivery date. All returned items must be unworn, undamaged, and unwashed with all original tags attached. The original invoice must be included with any return. Failure to do so can delay the processing of your return. Return shipping will be paid by customer.
A full refund, less the original shipping cost, will be issued immediately upon the arrival and inspection of your return. Depending on your payment provider, it can take 5-10 business days for the refunded amount to post to your account.
If AMIRI determines that any products are not in original condition, a refund or exchange will not be granted and the items will be returned to you.
If you have any questions, please contact customer service at support@freeofenemy.com